Methyl-Life® Website Support

How To Clear Your Browser Cache & Cookies?

Why cookies are necessary?

Computer cookies can be useful because they keep track of items in your shopping carts and save your personal information — including login credentials — so sites can remember you and what your preferences are. They can make online transactions extremely convenient, as you don’t have to enter in your information every time you visit a site. Instead, logging into your favorite websites is quick and easy. However, sometimes when there is a lot of data stored in a web browser things can start to malfunction. This is when you may want to clear the cookies/cache of your browser (refreshing everything). But keep in mind, if you choose this method you will lose the convenience of stored passwords and other data. After clearing your cookies you will need to re-enter your login credentials for all of the websites you typically use. 

How to clear cookies/cache in Chrome, Firefox, Safari, and other browsers

This page provides current step-by-step instructions on how to clear cookies/cache from the latest versions of five popular web browsers. Clearing the cookies/cache can often help when this or any website is not functioning properly. 

How to clear cache of top five browsers

How To Clear Cache/Cookies?


Google Chrome (Computer): How to clear cookies/cache in Chrome on your Windows or Mac computer?

Step-by-step instructions

1.  Open Chrome
2.  In the top right corner of the browser you will see a button with three dots, which indicates a settings menu. Click the setting button to open the menu.  

3.  Click on "More Tools" and then click on "Clear Browsing Data". You will then see the clear browsing data menu. 

4.  Time Range: This indicates how far back in time you would like to delete the data. You need to choose "All Time". 
5.  Check all the options and click on the "Clear Data" button. 


Google Chrome (Android Mobile Device): How to clear cookies/cache in Chrome on your Android devices?

Step-by-step instructions

In The Chrome App

1. On your Android phone or tablet, open the Chrome app. At the top right, tap "More" (three dots button). 

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2. Tap History

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3. Tap Clear browsing data

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4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and site data" and "Cached images and files," check the boxes.
6. Tap Clear data

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Google Chrome (Apple Mobile Devices): How to clear cookies/cache in Chrome on your iOS devices?

Step-by-step instructions

1. Open the Chrome app for iPhone.

2. Tap on the horizontal 3 dots icon menu present at the bottom right corner of the screen.
3. Select the History menu from the list.
4. Hit on the Clear browsing data… option.
5. Select the check box against the Cookies, Site Data, and Cached Images and Files options.
TIP: If you have not cleared cache/cookies for a while then change the "Time Range" to "All Time". 

chrome ios

6. Hit on the Clear Browsing Data command option.

This will delete the cached images and website files that were stored in your chrome app. You may notice a temporary slowness in site loading at the first instance.

Also, note that deleting cookies will sign you out of the websites and you may need to re-login at the next visit.


Mozilla Firefox (Computer): How to clear cookies/cache in Firefox on your Windows or Mac computer?

Step-by-step instructions

1. Open Firefox web browser on your computer.

2. Click the menu button and select settings

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3. Select the Privacy & Security panel and go to the Cookies & Site Data section. 

4. Click the Clear Data button. The clear data dialog box will appear. 

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5. Cookies and Site Data (to remove login status and site preferences) and Cached Web Content (to remove stored images, scripts and other cached content) should both be check marked. Click Clear

Note: You will need to log back into websites after you clear cookies and cache of your browser. 

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Mozilla Firefox (Android Mobile Device): How to clear cookies/cache in Firefox on your Android devices?

Step-by-step instructions

NOTE: Some instructions may vary based on the type of phone you have and what version of Firefox it is running. Look for the menu icon (three bars) located at the top right corner. On older Android devices you’ll have to press the hardware menu key and then tap “More.”

 1. Open the Firefox app on your android device. 
 2. Tap on the "3 dot" menu button which is usually found in the top right hand corner. If you can't see it, scroll all the way up by swiping the screen. Doing this usually reveals the 3 dot menu. 

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 3. Tapping the 3 dot button will open the menu. Find the "settings" tab and tap on it. This should open up your device's setting menu. 

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 4. Tap the "Clear private data" option. 

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 5. Selecting the "Clear private data" option will open another dialog box which lets you choose type of data to clear from your device. You want to make sure that cookies and cache options are checked.

Tip: To delete everything that has been stored on your device, you should check all the boxes in this menu. 

6. Tap the "Clear Data" button to clear your device's cookies and cache. 

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Mozilla Firefox (Apple Mobile Device): How to clear cookies/cache in Firefox on your iOS devices?

Step-by-step instructions

 1. Open Firefox app on your iOS device (iPhone, iPad, iPod)
 2. Click on the “menu bars,” which looks like three parallel lines in the lower right-hand corner of the browser window.

firefox ios

3. Select “Settings”

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4. Under "Privacy" select Data Management.

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5. Select “Clear Private Data
Note: Make sure “Cookies & Cache” is selected, before tapping on “Clear private data.”

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Safari (Apple Computer - Mac): How to clear cookies/cache in Safari on your Apple computer?

Step-by-step instructions

1. Open Safari.
2. In the menu bar (top of your screen) click "History".

safari mac

3. At the bottom of the "History Menu" choose "Clear History".

TIP: You can also choose Safari > Clear History

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4. Use the drop-down menu to pick what timeframe you want to clear history and cookies from Safari. Choose "All History".
5. Finally, click "Clear History".

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Safari (Apple Mobile Device): How to clear cookies/cache in Safari on iPhone, iPad and iPod?

Step-by-step instructions

1. To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data.

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internet explorer

Internet Explorer (Windows 7, 8, 10): How to clear cookies/cache in Internet Explorer on your Windows computer?

Step-by-step instructions

 1. Launch Internet Explorer on your PC. 
 2. Select Tools > Internet Options

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 3. Click on the General tab and then the Delete button under the browsing history section. 


 4. Click "Delete Files" in the Temporary Internet Files section. 


 5. Click "Yes". 


 6. Click "Delete cookies" in the Cookies section. 


 7. Click "Yes".



Microsoft Edge (Windows PC): How to clear cookies/cache in Microsoft Edge on your Windows PC?

Step-by-step instructions

1. Launch Microsoft Edge and click the "3 dot" menu button which can be found in the upper right hand corner of your browser. 


2. Click on "Settings". 


3. Click on "Privacy, search, and services" from the menu that appears on the left hand side. 


4. Click on "Choose what to clear" under the Clear Browsing data section. 


5. From the "Clear browsing data" dialog box change the "Time range" to "All Time" and make sure all the boxes are checked. Now click on "Clear Now" button. 




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