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Delivery and Shipping Policy

Our Fulfillment Process

We do our best to get your supplements to you as soon as possible. If you place your order before 12 pm PST Monday-Friday (excluding holidays) it will typically ship out the same day. But if you place your order after 12 pm PST or on a weekend or holiday, it will not ship out until the afternoon of the next business day.

Be aware that since we cannot control the shipping industry, peak times or holiday seasons, bad weather storms, etc. might delay a package from getting to you within the listed timeframe. Unfortunately, we cannot be responsible for delivery delays resulting from these types of issues. 

Please Note

Methyl-Life® cannot be held responsible for products sent to the wrong address if it was the address you provided. Please carefully confirm your shipping address before you place your order. This includes an old address you have not updated that has become a default in a payment system, like PayPal. Triple check the shipping address on your account is the current address where you wish to receive the product order.

Estimated Package Delivery Times

• First Class Shipping: 3-5 business days
• Priority Shipping (on larger orders): 2-3 business days

International Orders and Shipping Policy

We have recently encountered considerable challenges & costs shipping our products internationally. These issues have led us to make the difficult decision to pause our international shipping service. While we are actively working towards implementing an improved option for international orders, we do not have a supported solution at this time.

We have learned that many of our international customers have found success by utilizing a USA-based forwarding service. Methyl-Life® cannot currently recommend any specific company's service or the quality of success it will provide; however, some customers have had success using myus.com (NOTE: this is simply an example of a forwarding service, NOT a recommendation by Methyl-Life® to use this particular company).

The general process for utilizing a forwarding service to place an order with Methyl-Life® if you choose to take on the risk:

  • Ensure you understand your country’s laws regarding what supplements/products your country will &/or will not allow through their international borders to be cleared & received by you
  • Set up an account with the forwarding service company & establish a USA-based forwarding address that you can then use as the “USA shipping address” when going through the Methyl-Life® checkout process as you order a product(s)
  • Order the desired product(s) from Methyl-Life® & provide your newly acquired “USA-based address” for shipment – go through the purchase/checkout process on the Methyl-Life® website
  • Methyl-Life® will ship your ordered product to the USA-based address you provided upon checkout (the address your forwarding service gave you)
  • Track your product’s order from Methyl-Life® to the forwarding service address you provided for your order
  • Once the order has safely arrived to the USA-based shipping address you provided (the forwarding address), Methyl-Life® has completed its responsibility and considers your products’ order to have “arrived” to you
  • Your forwarding service will be responsible to do all of the rest of the work to get that order to you. And Methyl-Life® is unable to accept responsibility for any packages lost or stolen after they have successfully reached the forwarding service's address. Please reach out to your forwarding service for details on delivery once the order has reached the address they gave you at their facility.

Please reach out to us via email at: support@methyl-life.com for additional support.


Note: We are unable to provide a specific timeline for when normal international shipping will resume. We will update our policy when we are able to find a sustainable solution.

Privacy Policy

Methyl-Life® is obligated to safeguard your privacy. Methyl-Life® value the intimacy of the our website visitors and will only collect personally identifiable information, such as your name, address, telephone number and email address when they submit it voluntarily submitted to us at this website. All information submitted during registration or payment is kept private- we do not sell or exchange names or any other information with third parties. The Methyl-Life® website contains links to other sites on the Internet. Methyl-Life® does not check and is not responsible for the privacy, user practices or content of other such websites.

All the information that the organization collects from its website users or partners is accumulated on encrypted servers kept in a physically safe environment with stringent policies that minimize staff access the data contained therein. Our privacy policy sets forth the solitude principles. This privacy policy focuses on registrants and customers and sets forth the privacy principles for the collection, transfer and usage of personal information.

Notice

Methyl-Life® will not reveal or share any Personal Information gathered on its website to any third party, except if required by law and/or pursuant to a governmental request, or if essential to furnish services to foster its software solutions. For example, Methyl-Life® may forward Personal Information to its business partners compelling to process online/eCommerce payments. The Methyl-Life® has never, and will never, misuse the information that the client owns via its system for any intention other than the ones specified by its clients.

Aggregate Data

Methyl-Life® reserves rights to share reports with third parties based on aggregated data of its users. “Aggregated Users Data” does not contain any Personal Information of users and is aggregated for the intentions of ascertaining successful application benchmarks and other such activities.

Security

Methyl-Life® takes all security measures to safeguard against alteration of information, loss, and misuse under its influence. Methyl-Life® regularly reviews and upgrades its security and privacy policies as obligatory. Methyl-Life® also shields secure data with industry-standard firewall and password protection security systems. Authorized users have an access to the Methyl-Life® servers and its user’s information.

Please note that no data transmission over the internet is unerring. Any data transferred through the application form shall be at user’s own risk. The system takes every rational precaution to assure the security of the information received.

Enforcement

Methyl-Life® conducts compliance audits of its pertinent privacy practices to corroborate adherence to this Privacy Policy the US Department of Commerce Safe Harbor Principles.

Methyl-Life® reserves all the rights to alter and/or revise its privacy policies. The changes made to this policy if any will be posted on the page of the Methyl-Life® website. The user is responsible to review these policies.

If you do not want to receive email or other communication from Methyl-Life® in the future or wish to correct or alter any information, please feel free to contact Methyl-Life® along with your proper email, fax number, phone number or mailing address.

Contact us through the web form or Email: support@methyl-life.com

Terms of Use

Thanks for your visit to Methyl-Life®. For your safe and pleasure visit to our site, we have established the following terms and conditions to acquire a clear idea about expectation from each other. By visiting our site, you agree to be bound by our terms and conditions mentioned below. We reserve the rights to change the terms and conditions that govern the use of the site at any time. We recommend reviewing the website and the conditions to check any updates. Your access to our website shall be deemed as your acceptance of all the conditions and the timely changes.

Your Account Obligation

By using our site, you agree:
1) To give complete, accurate, correct, and current information about you in the checkout form for your information and
2) To update the information whenever required to keep it true and complete. If you fill false, inaccurate information, or we have reasonable grounds to suspect that such information in false, incomplete, or not updated, we may suspend your account and refuse current or future use of the site. Please read the Privacy Policy, for the account and other related information.

Your Conduct

Any conduct by you that restrict or inhibit the other users from using our site will not be permitted and tolerated. You agree to use the site for legitimate purpose. You agree not to copy, reproduce, duplicate, sell, or exploit for any commercial uses. You agree not access the website by any means other than user interface provided on the site. Besides, you agree to avoid any posting on our site through any illegitimate, abusive, harassing threatening, vulgar, fraudulent, sexually explicit, hateful, or objectionable material of any other kind that encourages criminal offenses, civil liability or violates law of any local, state, and nations.

Copyrights

Permission is granted to print hard copy or electronically copy the portions of this website for your solitary purpose of placing a product order with Methyl-Life® or using as source for shopping. Other use of the material, including modification, distribution, or republication without the permission of Methyl-Life® is strictly prohibited. Not all the products on the site are intended to diagnose, cure, prevent, or treat any disease or similar conditions. Please consult with your physicians or health practitioners regarding recommendations or suggestions offered through Methyl-Life®.

Disclaimers

You agree to use the site at your sole risk. we and our affiliates, merchants, agents, third party content providers, sponsors, licensors or the likely, never warranty that site be error free or uninterrupted; nor they make warranty as to the results that may be obtained from the site use of the site, or as to the reliability, accuracy, or currency of any content, service, merchandise, or information offered through the website.
The site is provided on an “as is,” “as available” basis and we specifically disclaim warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose. no advice, oral or written, are given by us or our affiliates, merchants, agents, third party content providers, sponsors, licensors or the likely, shall create a warranty.

Our Rights

We may disclose contents, electronic communication, or any record of any kind
a) To fulfill any regulation, government request, or the law;
b) If any disclosure is found crucial to operate the site; or
c) To protect our rights or property or right of the sponsors, licensors, merchandise, or providers. If acquaint of allegedly damaging, offensive, illegal, or defamatory content, we may inquire the allegation and decide whether to remove or request removal of such content from the site.

Limitation of Liability

1) We and our affiliates will not be deemed, liable for any damage, injury, claim, loss, or any other kind of resulting in any way from
(i) Any omissions from the site or product obtained from,
(ii) The unavailability of the site or any features,
(iii) Your use of the site,
(iv) The use of content on the site, or
(v) The delay or failure in performance.

2) Under any circumstances, we or any third party producing, or distributing the site will not be liable for any direct, indirect, or consequential damages for loss of good will, profit, data, or other intangible losses that conclude from
(i) The cost of procurement of substitutes resulting from any information, goods or service purchased or obtained or transaction entered into through or from the service,
(ii) Illegal access to or unauthorized modification of your transmission;
(iii) Conduct of any third party on the site; or
(iv) Any other matter concerning about the service. by this, you acknowledge that the written limitations shall apply to all content, product, and services available through the site.

Links to Third Party Site

We may make available a third party site link on our website, which will redirect you to the third party site. We are not responsible for the contents of the linked website or the links in the content on the linked website, or any update to such site, as these websites are not under our control. We are not responsible for any kind of transmission received from these sites. The links are provided for your convenience and we do not endorse the site and its content.

Submissions

We are delighted to hear from our customers and welcome their valuable suggestions or feedback related to our products, including our website. It is our humble request to our visitors to be specific while leaving your suggestions. Whatever offered to us from you in the form of ideas, concepts, notes, drawing, suggestions or other form of information, all submissions shall be deemed and remain our property. You agree to give us all rights of the submissions of every kind and nature throughout the universe and entitled to unrestricted use of the submissions for any purpose, without any compensation to the provider.

Applicable Laws

Our site is controlled from the office in The United States of America. Visitors, who choose to access our site from the other location are responsible for compliance with the local laws. The claims related to the website, the services offered by the site or content shall be controlled by the internal laws of the United States.

General Information

All the Terms and Conditions mentioned above are as per the agreement between us. You may be subject to extra terms and conditions that may apply in case you use our affiliate services, third-party content, or software. Our failure to enforce any provision of the terms and conditions shall not constitute a waiver of such provision. You agree that irrespective of any statute or claim or cause of action originating out of or corresponding to the use of the website or Terms and Conditions must be registered within a year after.